terms &
CONDITIONS


GUARANTEE

All our animals are captive bred by ourselves here on our premises and are guaranteed to be 100% healthy, feeding well and sexed to the best of our ability. They will be feeding on defrost prey and functioning as they should.

If for any reason you are concerned with the health of the animal, you must notify us within 24 hours of receipt. We will replace the animal (if available) or issue a full refund.

All snakes come with full feeding and shedding records and all Heterozygous gene carrying snakes with an official PURE Reptiles UK Genetic Certificate. This will include the genetics, snake ID, parentage and a colour image of the snake/parents.

DEPOSIT

A 25% non-refundable deposit will be required to reserve a snake, unless in the unlikely event we are unable to fulfil your order, whereupon a full refund will be given.

All animals are on a first come first serve basis. Please check for availability.

PAYMENT

We require payment in full prior to collection/delivery. Payment can be made by cash, cheque or bank transfer.

Short term payment plans are available upon request.

SHIPPING

We would be happy to organise a DEFRA registered reptile courier on your behalf. All we need is your postcode in order to provide a quote.

GENERAL

All new animals should be left to settle in before handling and feeding.

Customer satisfaction is our main goal, therefore we are delighted to offer a friendly after-sales service. Please do not hesitate to contact us with any questions you may have, we would be happy to help whenever/wherever possible.